Analytical instrumentation
for thermal power engineering and ecology
|
8 800 100-23-22
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    • Main
    • Technical support

    Technical support

    "VZOR" guarantees full service support and technical assistance to customers at all stages of cooperation:

    Service Support:
    - Maintenance of instruments, including on customer sites.
    - Calibration and organization of analyzer verification.
    - Warranty and post-warranty equipment repair.
    - Work under comprehensive technical maintenance contracts.
    - Supply of spare parts and components: 95% of parts available in stock.

    Technical Support:
    - Technical consultations for customer personnel, including on-site seminars.
    - Technical support of projects from the request stage to instrument commissioning, with continued support during warranty and post-warranty periods.
    - Assistance in selecting equivalents of foreign instruments from the MARK® product line.
    - Training seminars at VZOR LLC’s production facility for specialists servicing MARK® instruments.

    Service

    VZOR provides customers with a full range of service offerings: maintenance, warranty and post-warranty repairs, calibration and verification of MARK instruments, as well as warranty and post-warranty repairs of auxiliary equipment.
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    Training

    VZOR conducts training for specialists in servicing MARK instruments. We invite everyone interested to participate and improve their qualifications.
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    Software download

    For a range of portable MARK® analyzers, USB cable connectivity to computers is available. Download the latest software versions for our equipment from the official VZOR website.
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    Equipment selection

    Proper instrument selection is a key condition for successfully solving practical tasks. VZOR specialists are ready to provide comprehensive information on the most optimal way to address your needs. The equipment selection table will also help you choose the best model.
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    Documentation

    Certificates, permits, and approvals
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